FAQ

General Company & Factory Information

We are a direct RFID manufacturer, operating our own production facility in Dongguan, China. We control the full production process including inlay bonding, chip encoding, printing, and final testing.

Yes. We welcome factory visits by appointment. If you are unable to travel, we also support live video factory tours showing production lines, testing equipment, warehouse, and QC processes.

Yes. Third-party inspections by SGS, BV, or customer-appointed agents are fully supported before shipment.

We ship globally, including Europe, North America, South America, the Middle East, and Southeast Asia via express, air freight, or sea freight depending on order size.

RFID Product & Technical Information

We specialize in:

  • RFID tags (UHF / HF / NFC / LF)
  • RFID labels and stickers
  • RFID cards (PVC, PET, composite)
  • RFID key fobs
  • RFID wristbands (silicone, fabric, Tyvek)
  • RFID laundry tags
  • Animal RFID ear tags & microchips
  • Anti-metal RFID tags
  • Industrial RFID tags

We support all mainstream RFID standards:

  • LF (125–134.2 kHz) – Animal ID, industrial tracking
  • HF (13.56 MHz / NFC) – Access control, mobile interaction
  • UHF (860–960 MHz) – Logistics, inventory, supply chain
  • LF RFID: Short-range, high penetration, used in animal tracking and industrial environments
  • HF/NFC RFID: Short-range communication, compatible with smartphones and access systems
  • UHF RFID: Long-range, high-speed bulk reading, widely used in logistics and retail inventory

Learn more.

Yes. Depending on material type, RFID tags can be:

  • Waterproof
  • Heat resistant
  • Chemical resistant
  • UV resistant
  • High-pressure washable (industrial laundry tags)

Yes. We provide anti-metal RFID tags designed with shielding layers to ensure stable performance on metal surfaces.

Reading distance depends on:

  • frequency
  • antenna size
  • environment

Typical ranges:

  • LF: 2–10 cm
  • HF: up to 10 cm
  • UHF: 3–10 meters (or more in optimized conditions)

Customization & OEM/ODM Services

Yes. We provide full OEM/ODM services including:

  • Custom antenna design
  • Custom chip selection
  • Logo printing
  • Serial number / UID / barcode encoding
  • Custom packaging

Yes. We support:

  • EPC encoding
  • UID writing
  • Serial number programming
  • Database synchronization (optional)

  • Yes. We support:

    • Offset printing
    • Digital printing
    • Laser engraving
    • UV printing
    • Variable data printing (UID, QR, barcode)

MOQ depends on product type:

  • Standard tags: low MOQ available
  • Custom inlays or antenna design: higher MOQ required

We can evaluate based on project complexity.

Yes. We support full custom development including:

  • New antenna structure
  • New form factors
  • Special industrial applications

Quality Control & Testing

We implement multi-stage QC:

  • Incoming material inspection
  • Inlay bonding inspection
  • Encoding verification
  • Electrical performance testing
  • Final random inspection before shipment

Yes. Encoding accuracy and RF performance are tested based on batch sampling or 100% testing depending on project requirements.

  • Our production defect rate is maintained at industry-low levels through multi-stage QC and automated testing systems.

Yes. We can provide:

  • RoHS
  • CE
  • REACH
  • FCC (for applicable products)
  • ICAR (for animal tags)
  • Material safety reports

Orders, Pricing & Production

Yes. Pricing depends on:

  • order volume
  • chip type
  • material selection
  • customization complexity

Higher volume typically results in lower unit cost.

Typical lead times:

  • Samples: 3–7 working days
  • Standard orders: 7–15 working days
  • Large OEM orders: 15–30 days

Yes, expedited production is available depending on factory capacity and material availability.

We support:

  • Bank transfer (T/T)
  • PayPal (for samples)
  • Other methods depending on order size and region

Shipping & Logistics

We offer:

  • Express (DHL, FedEx, UPS)
  • Air freight
  • Sea freight (for bulk orders)

Selection depends on cost, urgency, and shipment size.

Yes. We provide:

  • Production progress updates
  • Quality confirmation photos/videos
  • Shipment tracking numbers after dispatch

We provide necessary documents such as:

  • Invoice
  • Packing list
  • Certificate of origin (if required)

RFID Applications & Industry Use

We support RFID solutions for:

  • Logistics & supply chain
  • Retail inventory management
  • Manufacturing tracking
  • Animal identification
  • Laundry management
  • Access control systems
  • Event management
  • Asset tracking

Yes. Based on your application scenario, environment, and performance requirements, we can recommend the most suitable:

  • RFID frequency
  • chip type
  • tag structure
  • reading system

Compliance, Safety & Certifications

Yes. Our products can comply with:

  • RoHS
  • REACH
  • CE
  • FCC (selected products)
  • ICAR (animal RFID systems)

Yes. All materials are selected for industrial or commercial use and meet export safety requirements.

Intellectual Property & Confidentiality

We strictly protect customer IP through:

  • NDA agreements upon request
  • Private production lines for OEM clients
  • Controlled access to design files
  • No reuse of customer designs

No. Customer designs are strictly confidential and never reused or sold to third parties.

Problem Handling & After-Sales

We take responsibility based on root cause analysis:

  • If caused by our production: free remake or refund
  • If caused by customer design/spec: we assist in cost-efficient resolution

We will verify production records and provide:

  • replacement production
  • compensation or refund (depending on case)
  • technical correction support

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